Digital Workplace Team Lead

Key Responsibilities / Duties:

• Maintain Microsoft systems and service primarily on Azure Cloud and on-premises.
• Maintain VMware Clusters (Corporate and Production).
• Working in a Cloud-first environment with a focus on providing HA services to users who work in multiple geographic locations.
• Exchange online administration and troubleshooting.
• Administer email security proxy technology such as Mimecast.
• Promoting a Cloud vision by designing/supporting a HA environment.
• Maintain high-security standards for all Cloud, on-premises and user device workstations.
• Automation of processes and daily routines.
• You will be required to be flexible, supporting ongoing and future enhancement projects and initiatives, and participate in a 24/7, 365-day rota for on-call support.
• Manage the OOH Rota to ensure adequate 24/7 cover
• Supervision of team members and give regular feedback.
• Delegation of tasks and workload to appropriate team members.
• Plan and budget for future projects.

Person Specification, Skills, Experience & Qualifications:

• Previous experience in a leadership role.
• Strong experience in Systems Administration.
• Strong skills in management of Microsoft Azure and Microsoft 365 services.
• Strong skills in VMware vSphere, vCenter and ESXi.
• Highly motivated to embrace and promote High Availability.
• Proficient with Windows system administration, including Server, storage, networks, and software.
• Ability to prioritise tasks and work independently.
• Strong troubleshooting and problem-solving skills.
• Ability to work under pressure.
• Amazing attention to detail.

Essential skills:

• In-depth knowledge of Active Directory, Azure and M365 services
• In-depth knowledge of mobility technologies such as MDM solutions e.g., Intune, Apple Business Manager).
• Experience with Cloud architectures.
• Windows Server 2016 – 2019
• VMware ESXi 6.7 – 7.0
• Flexible team player.

Beneficial Skills:

• A Bachelor’s degree in an IT-related field is advantageous.
• Using modern automation tools like Power Automate, Azure Functions, Azure Devops, CI/CD methodologies.
• Knowledge of Atlassian tools (Jira/ Confluence).
• Experience with backup/restore technologies for both Virtual and Physical servers.
• MacOS management.
• Basic experience of Linux systems e.g., connecting via SSH and using basic commands

Training and Certifications beneficial to your application:

• Microsoft Certifications
• Azure or M365 associate Certifications e.g., AZ, SC, MS series.
• VCP / VCA Certification.

What you can expect:

• We encourage employee development.
• We reward initiative.
• We deal with stress in a calm manner and keep an eye on the prize.
• Success is contagious here and we celebrate it!
• We use state of the art technology.
• We embrace IT challenges!
• We have an awesome multi-cultural work environment.