Digital Workplace Team Lead

Reports To: Director of IT Operations
Department: Digital Workplace Infrastructure & Operations
Location: Gibraltar
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Key Responsibilities / Duties:

  • Maintain Microsoft systems and service primarily on Azure Cloud and on-premises.
  • Maintain VMware Clusters (Corporate and Production).
  • Working in a Cloud-first environment with a focus on providing HA services to users who work in multiple geographic locations.
  • Exchange online administration and troubleshooting.
  • Administer email security proxy technology such as Mimecast.
  • Promoting a Cloud vision by designing/supporting a HA environment.
  • Maintain high-security standards for all Cloud, on-premises and user device workstations.
  • Automation of processes and daily routines.
  • You will be required to be flexible, supporting ongoing and future enhancement projects and initiatives, and participate in a 24/7, 365-day rota for on-call support.
  • Manage the OOH Rota to ensure adequate 24/7 cover
  • Supervision of team members and give regular feedback.
  • Delegation of tasks and workload to appropriate team members.
  • Plan and budget for future projects.

Person Specification, Skills, Experience & Qualifications:

  • Previous experience in a leadership role.
  • Strong experience in Systems Administration.
  • Strong skills in management of Microsoft Azure and Microsoft 365 services.
  • Strong skills in VMware vSphere, vCenter and ESXi.
  • Highly motivated to embrace and promote High Availability.
  • Proficient with Windows system administration, including Server, storage, networks, and software.
  • Ability to prioritise tasks and work independently.
  • Strong troubleshooting and problem-solving skills.
  • Ability to work under pressure.
  • Amazing attention to detail.

Essential skills:

  • In-depth knowledge of Active Directory, Azure and M365 services
  • In-depth knowledge of mobility technologies such as MDM solutions e.g., Intune, Apple Business Manager).
  • Experience with Cloud architectures.
  • Windows Server 2016 – 2019
  • VMware ESXi 6.7 – 7.0
  • Flexible team player.

Beneficial Skills:

  • A Bachelor’s degree in an IT-related field is advantageous.
  • Using modern automation tools like Power Automate, Azure Functions, Azure Devops, CI/CD methodologies.
  • Knowledge of Atlassian tools (Jira/ Confluence).
  • Experience with backup/restore technologies for both Virtual and Physical servers.
  • MacOS management.
  • Basic experience of Linux systems e.g., connecting via SSH and using basic commands

Training and Certifications beneficial to your application:

  • Microsoft Certifications
  • Azure or M365 associate Certifications e.g., AZ, SC, MS series.
  • VCP / VCA Certification.

What you can expect:

  • We encourage employee development.
  • We reward initiative.
  • We deal with stress in a calm manner and keep an eye on the prize.
  • Success is contagious here and we celebrate it!
  • We use state of the art technology.
  • We embrace IT challenges!
  • We have an awesome multi-cultural work environment.

BetVictor is an equal opportunity employer

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    BetVictor is an equal opportunity employer.