Engagement Executive (ROW)

Reports To: Manager of Engagement (ROW)
Department: ROW
Location: Gibraltar
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Key Responsibilities / Duties:

  • Responsible for the upkeep and management of the ROW sites, ensuring the key sporting events are highlighted on the website and tailored for the target audience.
  • Use data and analysis to help drive revenue through placement and quality of our products and tools.
  • Work closely within a timeframe to source, build and promote products to increase customer engagement.
  • Responsible for the set up of new sites and configurations as we move focus into new markets.
  • Deliver releases and features direct from the product team to customer’s fingertips and help shape the product roadmap through continuous feedback, learning, and ability to interpret a customer’s requirements.
  • Assist with brand awareness across various social media channels and be the voice of BetVictor to help develop a community of loyal followers.
  • Execute engagement strategies to help promote the latest products, markets and innovations.
  • Assist with the creation of real time marketing campaigns through push and inbox messages while key sporting events are in play.
  • Work alongside Creative to request and ensure assets are delivered in time for major sporting events and projects.

Person Specification, Skills, Experience & Qualifications:

  • Experience working within an Online Gaming environment.
  • Fluent in English. Additional languages would be beneficial.
  • Passionate about our industry, BetVictor and delivering strong experiences to our customers.
  • Service driven with a track record of communicating with customers across multiple channels quickly and to high standard.
  • Comfortable presenting plans and ideas to help improve functionality.
  • Able to develop cross-functional relationships effectively and quickly.
  • A well-organised individual who is able to plan, prioritise, and deliver campaigns to deadlines and achieve required results.
  • A knowledge of basic HTML is preferred.
  • This role is based on a 40-hour working week including weekend work, as the business requires.

BetVictor is an equal opportunity employer

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    BetVictor is an equal opportunity employer.