Insight Analyst

Reports To: Director of Business Intelligence
Department: BI & Analytics
Location: Gibraltar
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Key Responsibilities / Duties:

  • Challenge briefs to get to the root business insight requirements.
  • Discover and report on trends and opportunities in marketing efficiency and ROI, customer behaviour, business processes and customer interactions.
  • Challenge existing business processes, finding deficiencies and opportunities to improve customer experience, risk management and revenue.
  • Support compliance with improved triggers for mitigating risk, workflow reporting and impact reporting to help them continually improve.
  • Build commercial models to support various B2B relationships and revenue prediction within a changing global landscape.
  • Develop models of customer behaviour and revenue impact as they interact with the product.

Key Working Relationships:

  • Support the Reporting Manager and Director of Business Intelligence and prioritise workload to help achieve team objectives.
  • Working with stakeholders, directors and heads of departments to ensure the right questions are being asked and the answers given are timely, accurate, appropriate and insightful.

Person Specification, Skills, Experience & Qualifications:

  • Strong analytical skills to contextualise business needs and the insight derived to serve those needs.
  • Scientific technique and attitude to problem solving.
  • Experience of Big Data querying tools.
  • Strong knowledge of querying data with SQL, including the ability to work with complex data structures.
  • Ability to handle, interpret and analyse data efficiently.
  • Hands on experience in R and/or Python.
  • Statistical analysis techniques.
  • High level user of data visualization tools .
  • Proactive, independent, responsible and eager to learn.

Ideal Attributes:

  • Gambling industry experience of 3 or more years with a high level of commercial awareness.
  • Extensive knowledge of sports betting and online casino games.
  • Experience using Big Query and Google Cloud Platform.
  • Advanced Tableau creator.

BetVictor is an equal opportunity employer

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    BetVictor is an equal opportunity employer.