Product Assurance Manager (Core) – Platforms

Reports To: Head of Product Initiatives
Department: Product
Location: Gibraltar
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About Us

Young and enthusiastic team, that puts great user experience at the heart of product developments.

We always want to be the best! Okay, maybe we will never be Leonardo Da Vinci, but we will never stop trying. We are 100% committed to deliver flawless products and smooth user journeys.

On the lookout for someone that will meticulously test end-to-end all the cool stuff we develop and signs it off as worthy to be placed in front of our customers.

Key Responsibilities / Duties:

  • Ensure that the Platforms products are meeting our standards of usability and performance across all regions and brands (UK, Germany, ROW).
  • Identify, document, report and follow-up on issues, bugs, performance, and usability concerns, until they are rectified or handed over to a Product Owner. Collect feedback from VOC and from our Operational Excellent team.
  • Maintain a hawkish view on forthcoming development releases, including weekly web development improvements, monthly releases of our native applications and other releases that can impact on our customers and their use of our products.
  • It is vital that any major new features releases will have received your approval ahead of time, and we will expect you to test critical features on a regular basis.
  • Place data and user behaviour at the centre of your product assurance framework, via the use of the analytics tool Quantum Metric, which can assist you in identifying user struggles, performance issues and errors to be resolved. Tableau reports will also be a useful resource that can complement and inform the testing process in many areas.
  • Become a hands-on super user of our Platforms products and to have an implicit understanding of good and bad customer experiences and journeys.
  • Co-ordinate and report on the activity of other remote testers that the company employs in various locations and ensure that their activity and feedback is documented and actioned where required.

Person Specification, Skills, Experience & Qualifications:

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​​​​​​​You are our person if you:

  • Have an eye for detail
  • Live and breathe user experience and immediately spot improvements to the ecommerce apps you use.
  • Love technology and keep up to date with the latest devices and best practices in UX.
  • Are organized and capable of using project management tools such as Jira and Confluence to document and follow up on issues that you uncover.
  • Are a team player with excellent collaboration skills.

You get a gold star for previous testing experience, and another for automation testing experience.

 

BetVictor is an equal opportunity employer.

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    BetVictor is an equal opportunity employer.